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KPC-3+ / KPC-9612+ Service Bulletin

Notice to Kantronics Customers

Owners of Kantronics KPC-3+ and KPC-9612+ radio modems with version 9.0 software:

Kantronics has recently become aware of an anomaly in the version 9.0 software for KPC-3+ and KPC-9612+ units. The anomaly is only in APRS DIGI applications. In the APRS DIGI application, UIDUPE, UIDIGI, UIFLOOD, and UITRACE did not provide duplicate checking for APRS packets as originally designed.

Kantronics is offering a new version of the KPC-3+ and KPC-9612+ software, version 9.1, to address the problem. The new version is available for KPC-3+ and KPC-9612+ modems for $40 per unit, plus $5.00 for shipping and handling.

The new (version 9.1) software does not offer any feature changes other than providing duplicate checking for APRS packets in the APRS DIGI applications.

*Additional shipping cost to ship to AK, HI, and International customers will apply.

If you have questions about this service bulletin, please contact our service/technical support department before submitting your EPROM request. You can contact our service department at:

Submit your request (along with supporting materials, and check/money order) for updated EPROM to:

    Attn: Service Bulletin EPROM Update
    Kantronics Inc.
    14830 West 117th Street
    Olathe, Kansas 66062
    USA

Updates for Kantronics discontinued models (including the KPC-3, KPC-9612, KAM, KAM+, and KAM '98) are not available.

 

Kantronics  •  14830 West 117th Street  •  Olathe, Kansas 66062
Phone (913) 825-0680  •  Fax (913) 322-9234  • 
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